Guidance

IPO: Customer charter

The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.

• From: Intellectual Property Office
• Published: 20 June 2014
• Last updated: 23 October 2024 — See all updates

Documents

IPO: Customer charter

HTML

Details

The IPO’s role is to make life better through IP by supporting innovation and creativity. One way we do this is by providing IP services for our customers.

Published 20 June 2014
Last updated 23 October 2024 + show all updates

1. 23 October 2024

   Personal Information Charter added.

2. 28 July 2020

   IPO Customer charter has been updated.

3. 23 August 2017

   Customer charter updated.

4. 23 August 2017

   Customer charter updated.

5. 4 August 2015

   Updated guidance converted to HTML web page format.

6. 20 June 2014

   First published.