Research and analysis

Customer Enquiries Group - Contact Centre customer satisfaction

Research at DVLA for the Contact Centre.

• From: Driver and Vehicle Licensing Agency
• Published: 28 October 2014

This publication was withdrawn on 22 August 2017

This is an old survey.

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Documents

Customer Enquiries Group - Contact Centre customer satisfaction

PDF, 250 KB, 1 page

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Details

To receive statistical data to support monthly quality of service and customer satisfaction figures.

Published 28 October 2014