Corporate report

Customer Intelligence Research

An executive summary of the qualitative findings of research undertaken with debtors and creditors exploring experiences of unmanageable debt and actions to resolve it.

From:
The Insolvency Service
Published
9 December 2015

Documents

Customer Intelligence Research

PDF, 406 KB, 13 pages

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Details

The research was conducted to improve the Insolvency Service’s understanding of people in debt; in particular, to explore individuals’ awareness of the options available to them for debt resolution and where they can go for help.

Published 9 December 2015