Corporate report

Customer Satisfaction Research 2014/2015

An executive summary of the quantitative findings from the Insolvency Service’s annual Customer Satisfaction survey.

• From: The Insolvency Service
• Published: 9 December 2015

Documents

Customer Satisfaction Research 2014/2015

PDF, 537 KB, 11 pages

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Details

This research was conducted to enable the Insolvency Service to gain a better understanding of customer expectations and perceptions of the services it offers. The research found that overall satisfaction with the Insolvency Service is high, with 8 in 10 of those surveyed describing themselves as either very or quite satisfied with the service they receive.

Published 9 December 2015