Corporate report

Customer Satisfaction Survey 2024 Executive Summary

The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides.

• From: The Insolvency Service
• Published: 13 September 2024

Applies to England, Scotland and Wales

Documents

Insolvency Service CSAT Research 2024 Executive Summary Report

PDF, 493 KB, 10 pages

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Insolvency Service CSAT Research 2024 Executive Summary Report

ODT, 414 KB

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Details

The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides. The 2024 survey was conducted by IFF Research, an independent market research company.

This document summarises the key findings that emerged from the survey.

Published 13 September 2024