Guidance

Customer satisfaction surveys: privacy information notice

This notice is provided in accordance with data protection legislation which incorporates the General Data Protection Regulations (GDPR).

• From: UK Visas and Immigration
• Published: 17 August 2018
• Last updated: 31 October 2024 — See all updates

Documents

Privacy information notice for UKVI customer satisfaction and customer experience surveys

HTML

Details

In line with the GDPR, which came into force in May 2018, this privacy information notice sets out how and why we collect data in the UK Visas and Immigration (UKVI) customer satisfaction and customer experience surveys, how your data is used, and your rights.

Published 17 August 2018
Last updated 31 October 2024 + show all updates

1. 31 October 2024

   Changed the retention period for user contact details from 6 months to 12 months.

2. 20 February 2020

   Updated wording of guidance.

3. 30 January 2019

   Updated the guidance

4. 24 September 2018

   Updated to add a html version of the Privacy Information Notice

5. 17 August 2018

   First published.