Guidance

Customer satisfaction surveys: privacy information notice

This notice is provided in accordance with data protection legislation which incorporates the General Data Protection Regulations (GDPR).

Documents

Details

In line with the GDPR, which came into force in May 2018, this privacy information notice sets out how and why we collect data in the UK Visas and Immigration (UKVI) customer satisfaction and customer experience surveys, how your data is used, and your rights.

Updates to this page

Published 17 August 2018
Last updated 31 October 2024 + show all updates
  1. Changed the retention period for user contact details from 6 months to 12 months.

  2. Updated wording of guidance.

  3. Updated the guidance

  4. Updated to add a html version of the Privacy Information Notice

  5. First published.

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