Transparency data

Customer service operations data: August 2014

Data on UK Visas and Immigration customer service operations.

Documents

Customer service operations

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Details

This document contains data on the performance against service standards in relation to:

  • performance against service standards in relation to replies to MP letters
  • outstanding out of service standard MP letters
  • performance against service standard for customer complaints, MPs Emails and MP further action cases

Updates to this page

Published 28 August 2014

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