Customer service operations data: August 2015
Data on UK Visas and Immigration customer service operations.
Documents
Details
This document contains data on the performance against service standards in relation to:
- performance against service standards in relation to replies to MP letters
- outstanding out of service standard MP letters
- performance against service standard for customer complaints, MPs emails and MP further action cases
- UKVI applicant satisfaction survey results
Updates to this page
Published 27 August 2015