Transparency data

Customer service operations data: November 2014

Data on UK Visas and Immigration customer service operations.

• From: UK Visas and Immigration
• Published: 27 November 2014

Documents

Customer service operations data: November 2014

ODS, 16.7 KB

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Details

This document contains data on the performance against service standards in relation to:

• performance against service standards in relation to replies to MP letters
• outstanding out of service standard MP letters
• performance against service standard for customer complaints, MPs emails and MP further action cases

Published 27 November 2014