CWA quick guides
Brief guides to help you with specific contracted work and administration (CWA) functions when submitting controlled work legal aid claims.
Applies to England and Wales
Documents
Details
Short guides, screen shots and quick explanations of common CWA processes, including:
- get the most from LAA online, first-time log in, register new user, overview of user roles, viewing previous submissions
- CWA notifications
- bulkload CMS, submit using the spreadsheet, troubleshooting
- civil and crime line-by-line submissions
- nil submissions, including immigration
- manage returning clients and claim omissions
- running activity management reports
- viewing contracts schedules
For more in-depth help, eg if you’re a first-time CWA user, refer to the detailed user guides.
Updates to this page
Published 1 June 2014Last updated 10 September 2018 + show all updates
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Get the most from LAA online updated
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Updated versions of Submitting bulkload spreadsheet, Viewing contracts schedules and CWA nil submissions added. New document Mediation Line by Line Submissions added.
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Forgotten password quick guide published.
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Updated guides added
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First published.