Decision for North Lanarkshire Council
Written decision of the Traffic Commissioner in Scotland for North Lanarkshire Council
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Decision
I attach conditions to the Permits to this operator issued on behalf of the Traffic Commissioner requiring:
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the engagement of a holder of a Certificate of Professional Competence covering Public Service Vehicles for the purposes of managing the operation of vehicles under those permits and in support of the management processes outlined above.
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the adoption of Key Performance Indictors which reflect at least the bullets at paragraph 31 above, for reporting via the operator’s monthly Business Management Team and through to the senior management of the Authority, that any concerns the Commissioner had have been assuaged by the assurances given at the Hearing and the evidence produced.
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The operator will arrange an independent audit to be carried out by a DVSA-authorised audit provider, the RHA, Logistics UK or other equivalent independent body. The audit will assess the systems for complying with Public Service Vehicle operational requirements, and the effectiveness of the new structure, systems, and procedures for ensuring safe compliance. The audit should cover at least the applicable elements in the annex, to be supplied separately by the Office of the Traffic Commissioner. A copy of the audit report, together with the operator’s detailed proposals for implementing the report’s recommendations, must be sent to the Office of the Traffic Commissioner in Edinburgh within 6 months of the date of this decision.
I must warn the operator that, whilst on this occasion, I have been persuaded to issue the strongest of warnings, there can be no repeat of these failings. Any repeat or failure to meet the conditions on the permits is likely to result in their removal.