Defra digital strategy 2012
This Digital Strategy sets out Defra’s ‘digital by default’ vision and the actions we are going to take to deliver on this ambition.
Documents
Details
Our vision is:
- We will seek to provide digital services which are so good that everyone who can use them chooses to do so.
- Where our customers are genuinely unable to use digital channels, we will ensure alternatives are available.
- Our priority is our customers and the efficient delivery of our policies. Where this still requires face-to-face interaction, we will seek to integrate that with our digital services.
- We will develop and manage digital services in line with the new cross-government ‘digital by default service standard’.
Digital is an important element of Defra’s current and future service delivery, and we support the cross-government initiatives led by the Government Digital Service (GDS) in the Cabinet Office.