Guidance

Delegation of pandemic flu telephony services to NHS England

Arrangements for giving NHS England responsibility for providing a telephony routing service for the National Pandemic Flu Service (NPFS).

From:
Department of Health and Social Care, Public Health England and NHS England
Published
23 September 2015

Documents

NHS public health functions arrangement: National Pandemic Flu Service - telephony management services

PDF, 351 KB, 16 pages

Details

This document sets out the arrangements under which the Secretary of State for Health delegates to NHS England responsibility for providing a telephony routing service for the National Pandemic Flu Service (NPFS), which will direct calls from the public to the call centre providers. The arrangements don’t relate to the provision of the call centres themselves.

Updates to this page

Published 23 September 2015

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