Department for Culture, Media and Sport Customer Service Lines Report 2015
This report shows DCMS progress towards implementing HMG's December 2013 Guidance on Customer Service Lines
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In December 2013 the government published guidance [https://www.gov.uk/government/publications/hmg-guidance-for-customer-service-lines] to help departments make decisions about their telephone prefixes.
This report sets out DCMS’s progress towards implementing key principles in the December 2013 guidance.