Corporate report

DfE customer service lines report: 2014

The Department for Education's (DfE) progress towards implementing government customer service telephone lines guidance.

• From: Department for Education
• Published: 28 November 2014

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

DfE customer service lines report: 2014

Ref: DFE-00672-2014

PDF, 247 KB, 7 pages

Details

This report includes information on DfE’s:

• numbering policy
• customer service line telephone number prefixes
• revenue generation

The government published guidance in September 2013 to help departments make decisions about their telephone prefixes.

Published 28 November 2014