Research and analysis

Disabled customers' experiences of HMRC services

Research into disabled customers' interactions with HMRC and how support services can be improved.

• From: HM Revenue & Customs
• Published: 13 August 2010

Documents

Executive summary on disabled customers research

Ref: HMRC Research Report 93

PDF, 16.8 KB, 2 pages

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Details

Research report on how disabled customers interact with HM Revenue and Customs (HMRC), and how the help and support HMRC provides can be improved.

Published 13 August 2010