Policy paper

Draft Public Service Ombudsman Bill

The draft Public Service Ombudsman Bill is published today giving proposals to modernise the complaints service.

• From: Cabinet Office
• Published: 5 December 2016

This was published under the 2016 to 2019 May Conservative government

Documents

Draft Public Service Ombudsman Bill (web version)

Ref: ISBN 9781474139083, Cm. 9374

PDF, 2.78 MB, 86 pages

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Draft Public Service Ombudsman Bill (print version)

Ref: ISBN 9781474139076, Cm. 9374

PDF, 1.62 MB, 88 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email publiccorrespondence@cabinet-office.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This draft legislation sets out in detail our proposals to modernise the Public Service Ombudsman. The measures would establish a new Public Service Ombudsman to ensure that anyone who makes a justified complaint can expect a rapid, effective remedy and that their voice will be heard.

Published 5 December 2016