FOI release

DSA contact centre call escalation procedure (IA0023512)

DSA contact centre call escalation procedure.

Applies to England, Scotland and Wales

Documents

DSA contact centre call escalation procedure

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Annex B: Call escalation procedure

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email govuk@dvsa-publishing.zendesk.com. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Information about the DSA contact centre call escalation procedure.

Updates to this page

Published 12 November 2012

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