Research and analysis

DVLA reception survey

Research for how many members of the public visit DVLA when they could use an online channel.

From:
Driver and Vehicle Licensing Agency
Published
26 August 2015

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This is an old survey.

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Documents

Research at DVLA reception survey

PDF, 148 KB, 1 page

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Details

DVLA asked customers using reception facilities if they were aware that some transactions could be completed online and why they chose to visit.

Updates to this page

Published 26 August 2015

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