Corporate report

DVLA review

This document outlines the findings from the review of DVLA which was launched in October 2013.

• From: Department for Transport and Driver and Vehicle Licensing Agency
• Published: 27 February 2014
• Last updated: 25 March 2014 — See all updates

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This publication was withdrawn on 26 March 2018

DVLA have published their strategic plan.

Documents

A review of DVLA

PDF, 1.26 MB, 36 pages

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Adolygiad o’r DVLA

PDF, 443 KB, 40 pages

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Details

This report sets out the department’s review of DVLA considering its:

• current operation
• service offering
• change portfolio

It also makes recommendations for a future business strategy.

Related DVLA review documents

• Review set to boost DVLA services, press notice, 27 February 2014
• A review of the Driver and Vehicle Licensing Agency, written ministerial statement, 27 February 2014
• DVLA review: ministerial response

Published 27 February 2014
Last updated 25 March 2014 + show all updates

1. 25 March 2014

   Welsh version of the DVLA review document added

2. 27 February 2014

   First published.