Guidance

Provider Direct (Work Programme) provider guidance

The Work Programme is closed, this guidance is for reference only.

This publication was withdrawn on

The Work Programme has ended. Find other DWP provider guidance.

Documents

[Withdrawn] Provider Direct (Work Programme) provider guidance

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Details

This guidance explains the:

  • purpose of the Provider Direct service
  • security process that you will need to follow to use the service
  • type of information that the Provider Direct agents are able to provide

Read the Work Programme provider guidance.

Updates to this page

Published 1 January 2011
Last updated 21 December 2015 + show all updates
  1. Revised guidance - version 13 (15 December 2015), includes new information on the process to follow for high level and low level sanctions.

  2. Revised guidance - version 12 (30/07/2015), includes new telephone number: 0345 604 4015.

  3. Revised guidance - version 11 (23/04/2015), includes extra guidance about Compliance Monitoring Officer checks.

  4. First published.

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