Guidance

How to notify DWP of any changes for the Eligible Loan Deduction Scheme

Updated 2 September 2022

The following information is required:

  • all requests to be completed on company headed letter paper
  • AP reference number – which is unique to each creditor must be included (this number is your lender reference number, for example XX000001B)
  • if there is a change to your organisation name quote your current name along with your new organisation name
  • if there is a change to your schedule address quote your current address details along with your new schedule address details
  • if there is a change to your bank details quote your current details along with your new bank details (this enables the team to have an additional check of previous details)
  • printed name and signature
  • contact telephone number

You may email your request to:

Ils.eldsqueries@dwp.gov.uk

Or if preferred post to:

Lender Management Team
Eligible Loan Deductions Scheme
Post Handling Site B
Wolverhampton
WV99 2FQ

By providing this information, it will ensure that the details are entered correctly.