Guidance

Energy Bill Relief Scheme: non-standard cases

Find out about the Energy Bill Relief Scheme (EBRS) for non-standard non-domestic customers.

From:
Department for Energy Security and Net Zero and Department for Business, Energy & Industrial Strategy
Published
9 January 2023
Last updated
11 September 2023 — See all updates

Documents

EBRS non-standard cases: full technical guidance (amended September 2023)

PDF, 326 KB, 19 pages

EBRS non-standard cases: application and claims form (September 2023)

MS Excel Spreadsheet, 159 KB

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alt.formats@energysecurity.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

EBRS non-standard cases: scheme terms (amended 11 August 2023)

PDF, 558 KB, 67 pages

Energy Bill Relief Scheme (EBRS) and Energy Bills Discount Scheme (EBDS): privacy notice

https://www.gov.uk/government/publications/energy-bills-discount-scheme-non-standard-cases/energy-bill-relief-scheme-ebrs-and-energy-bills-discount-scheme-ebds-privacy-notice

EBRS non-standard cases documents for 1 October 2022 and 31 March 2023 (National Archives)

https://webarchive.nationalarchives.gov.uk/ukgwa/20230411231635/https://www.gov.uk/government/publications/energy-bill-relief-scheme-non-standard-cases

Details

The Energy Bill Relief Scheme (EBRS) is for non-standard customers using energy provided by non-licensed suppliers where prices paid are pegged to wholesale prices. The scheme provides support on bills for energy consumed between 1 October 2022 and 31 March 2023.

Scheme expanded (April 2023)

On 1 April 2023 the government announced that support for non-standard customers under EBRS would be expanded. It will now include non-domestic customers who receive energy from license-exempt suppliers via wire or pipe, where prices paid are pegged to wholesale energy prices.

This support will cover the period 1 October 2022 until 31 March 2023.

Find the EBRS discount rates for fixed and default/variable contracts and non-standard cases.

Energy Bills Discount Scheme

The Energy Bills Discount Scheme will provide support for the period 1 April 2023 to 31 March 2024.

Find out about the non-standard cases support for this scheme.

Updates to this page

Published 9 January 2023
Last updated 11 September 2023 + show all updates

  1. Updated application and claims form with new sanctions compliance questions.

  2. We’ve updated the guidance to reflect the changes to the scheme terms. We've added a definition of electricity produced mainly from the combustion of gas. Electricity generated from a biogas source, such as anaerobic digestion gases, is now eligible for direct financial relief under the scheme.

  3. We’ve updated the eligibility criteria in the scheme terms. Electricity generated from a biogas source, such as anaerobic digestion gases, is now eligible for direct financial relief under the scheme.

  4. Application and claims form added as well as the privacy notice.

  5. Updated with documents for the expanded EBRS scheme, including guidance document and terms.

  6. First published.

Sign up for emails or print this page