Policy paper

Enhancing consumer confidence by modernising consumer law: consultation on the implementation of the Consumer Rights Directive 2011/83/EU

Respond by 1 November 2012. Consultation seeking views on how the UK will implement the provisions of the Consumer Rights Directive. Focuses…

• From: Department for Business, Innovation & Skills
• Published: 20 August 2012

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

Enhancing consumer confidence by modernising consumer law: consultation on the implementation of the Consumer Rights Directive 2011/83/EU.

Ref: 12/999

PDF, 519 KB, 70 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email enquiries@beis.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Respond by 1 November 2012. Consultation seeking views on how the UK will implement the provisions of the Consumer Rights Directive. Focuses on information and cancellation rights for consumers buying away from trader premises. See URN 12/1000 to 12/1003 for related impact assessments.

Published 20 August 2012