Guidance

Ex-gratia payments

How ex-gratia payments are managed and resolved, and how actual and non-financial losses are assessed by UKVI, Immigration Enforcement and Border Force.

• From: UK Visas and Immigration, Immigration Enforcement and Border Force
• Published: 19 December 2018
• Last updated: 7 November 2024 — See all updates

Documents

Ex-gratia payments (accessible)

HTML

Ex-gratia payments

PDF, 342 KB, 24 pages

Details

This guidance will inform you about how the Home Office deals with ex-gratia payments.

Published 19 December 2018
Last updated 7 November 2024 + show all updates

1. 7 November 2024

   Updated guidance has now been simplified and has also had elements added following suggestions from the Independent Examiner of Complaints.

2. 29 August 2024

   Added an accessible version.

3. 26 February 2019

   Updated guidance published.

4. 11 February 2019

   Updated guidance.

5. 19 December 2018

   First published.