Guidance and notes on the directions
Published 8 October 2021
© Crown copyright 2021
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This publication is available at https://www.gov.uk/government/publications/filing-documents-using-the-formsipo-e-mail-address/guidance-and-notes-on-the-directions
These notes are not part of the directions. They are intended to provide background and additional information to readers.
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the Interpretation Act 1978 applies to these directions. Therefore, all the definitions set out in that Act apply to these directions. Further, amongst other things, generally any words importing the masculine gender include the feminine and words in the singular include the plural and words in the plural include the singular
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where an email request is submitted which does not comply with these directions, the comptroller may treat the email request as not having been delivered
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the comptroller may not accept an email request that has been encrypted.
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it should be noted that the time accorded to an email request will be when it enters the Patent Office’s internal electronic communications network (email system). This will not be the exact time it was sent nor the exact time it was received by the Intellectual Property Office’s external server. An acknowledgement of receipt will normally be sent automatically
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the processing of an email request within the Intellectual Property Office will be facilitated if the application or IP right number is entered into the subject line of the email. For requests involving forms please also include the form number. If your request does not include a form, please include the word “Other” in the subject line of the e-mail
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payments can be made using the service at https://fees.ipo.gov.uk/pay or by deposit account, cheque or bank transfer. However, please be aware that any fee bearing form will not be deemed to have been filed until both the form and fee have arrived at the Intellectual Property Office
Any queries about these directions should be addressed to:
Intellectual Property Office
Concept House
Cardiff Road
Newport
South Wales
NP10 8QQ
United Kingdom
Telephone: +44(0)30 0300 2000
Telephone: +44(0)16 3381 4000
Minicom: +44(0)30 0020 0015