Freedom of Information request (FOI 22/926)
Published 17 January 2024
FOI 22/926
22nd September 2022
Dear
Thank you for your email.
Please find response answers to the questions your raise below.
1. Telephony and UC/ Collaboration
a. Please confirm the manufacturer of your telephony system(s) that are currently in place - Avaya
b. When is your contract renewal date? - Jan 2023
c. Who maintains your telephony system(s)? - Vodafone
d. Do you use Unified Communications or Collaboration tools , if so which ones? - No
2. Microsoft
a) What Microsoft 365 licence do you have across the business e.g. E3, E5 - E5
b) Which partner looks after your Microsoft tenant? - Trustmarque for licenses
c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which? - Hybrid model of both on-prem and public cloud services
3. Storage
a. Does your organisation use on-premise or cloud storage or both? - Both
b. Please confirm the on-premise hardware manufacturer - HPE
c. Please confirm your cloud storage provider - Primary Microsoft with minimal footprint under GCP
d. What is your annual spend on cloud storage? - ~160,000.00
e. How do you back up your data and with who e.g. Backup as a Service - Combination on-prem tape (HPE) and Azure services
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Yours sincerely
MHRA Customer Experience Centre