FOI 21-092 - Request for Information - Systems, IT Devices & Infrastructure Services
Published 24 March 2021
© Crown copyright 2021
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Thank you for your information request, dated 27th of January 2021, where you asked for information on the organisation’s Systems, IT Devices & Infrastructure Services.
I am pleased to provide you with the information requested below
| Contact details for the following or most senior equivalent roles: | Name | |
|---|---|---|
| CIO or Director of ICT | John Quinn | John.quinn@mhra.gov.uk |
| Head of Digital | John Quinn | John.quinn@mhra.gov.uk |
| IT Operations Manager | John Quinn | John.quinn@mhra.gov.uk |
| IT Strategy Manager | John Quinn | John.quinn@mhra.gov.uk |
| Head of Procurement | Derrick Murray | Derrick.murray@mhra.gov.uk |
| CFO or Director of Finance | Jon Fundrey | Jon.fundrey@mhra.gov.uk |
| Director of Transformation | Davinder Virdi | Davinder.virdi@mhra.gov.uk |
What primary software systems do you use?
| Deployed Systems | Product Name | Vendor | Version | Contract end date | Number of licenses |
| Human Resources | Oracle Fusion | Oracle | 20D | November 2022 | 1500 |
| Finance | Oracle Fusion | Oracle | 20D | November 2022 | 50 |
| Other Business Specific Systems | Jira Service Desk | Atlassian | 4.11 | July 2021 | 200 |
| Contact Centre | N/A | N/A | N/A | N/A | N/A |
| Email and Collaboration | M365 | Microsoft | 2016 | January 2022 | 1701 |
What computing devices do you provide for your staff?
| Computing Devices | Number of Devices | Operating System version |
| MS Windows | 1350 | Windows 10 |
| Apple Mac | 6 | MacOS Big Sir |
| Chrome Devices | 0 | N\A |
| Android Phones | 260 | 8.1 Oreo |
| Apple iPhones | 15 | Various |
| Apple iPads | 5 | Various |
| Infrastructure Services | Supplier | Contract type and expiry |
| Details of any software Enterprise Agreement | Numerous | Numerous |
| Who provides your data centre? | Sungard | Hosting - February 2024 |
| Do you have an outsourced IT function, and if so who with? | NTT | Operational Support - March 2024 |
| What Software as a Service packages do you use? | Atlassian (via Reseller) | Subscription - July 2021 |
| Do you use any public Cloud infrastructure services (AWS/Azure/Google/UKCloud)? | Microsoft | ESA – January 2022 |
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If you have a query about the information provided, please reply to the MHRA Customer Services Team (MHRACustomerServices@mhra.gov.uk)
Yours sincerely,
IT Team on behalf of
Customer Services
Medicines and Healthcare products Regulatory Agency
10 South Colonnade, Canary Wharf, London E14 4PU
Tel: 020 3080 6000