Freedom of Information request (FOI 22/962)
Published 17 January 2024
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FOI 22/962
1st November 2022
Dear
Thank you for your email.
Please find below answers to the questions you have raised.
1. Connectivity and Network Services
Please note that total annual cost for items under point 1 is £ ~227k. These cost are interlinked, cannot be readily split and may contain other ICT costs.
a. Who provides your WAN and internet connectivity and the annual spend on each
MHRA will not answer suppler information elements of this question as covered in Section 31 of the Freedom of Information act
b. Who provides your SIP trunks and what is the annual spend
MHRA will not answer suppler information elements of this question as covered in Section 31 of the Freedom of Information act
c. Who provides your WAN services, is this MPLS, SD WAN or Internet, and what is the annual spend
MHRA will not answer suppler information elements of this question as covered in Section 31 of the Freedom of Information act
d. Who provides your LAN infrastructure and what is your annual spend
Aruba/Cisco - cost included in (1)
e. Who provides your WIFI infrastructure and what is your annual spend
GPA / Cisco - cost included in (1)
f. Please confirm the manufacturer(s) of your wired network core and edge switching?
Cisco/Aruba
g. When was your core network installed?
Core network was built over a long period of time
h. Has it been updated subsequently?
Ongoing updates are undertaken
i. Who maintains your core network?
NTT / Internal IT team
j. When is the contract renewal date?
information requested is not clear enough to supply an answer, renewal dates vary
k. Please confirm value of the initial project?
information requested is not clear enough to supply an answer
l. Please confirm the value of annual support/maintenance services (in £)?
Question unclear. Cost is covered in the overall cost specified under (1) above.
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Yours sincerely
MHRA Customer Experience Centre