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Guidance

Fulfilment House Due Diligence Scheme — service availability and issues

Updated 4 September 2026

Service availability

Full service available.

If you’re trying to create, sign in or reset your sign in details, check for known problems with HMRC online services.

Sign in to the Fulfilment House Due Diligence Scheme online service.

Planned downtime

Sunday 27 September 2026 7am to 11pm

Due to scheduled maintenance, you will be unable to access our online service from 7am to 11pm on Sunday 27 September 2026.

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check availability and issues for other services.