Guidance

Fulfilment House Due Diligence Scheme — service availability and issues

Updated 13 October 2025

Service availability

Full service available.

If you’re trying to create, sign in or reset your user ID or password, check for known problems with Government Gateway.

Sign in to the Fulfilment House Due Diligence Scheme online service.

Planned downtime

Sunday 19 October 2025 8am to 3am Monday 20 October 2025

Due to scheduled maintenance, you will be unable to access our online service from 8am on Sunday 19 October 2025 to 3am on Monday 20 October 2025.

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check availability and issues for other services.