Research and analysis

FAM pilot surveys - 2019 baseline questionnaire

Published 5 November 2024

© Crown copyright 2024

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This publication is available at https://www.gov.uk/government/publications/future-accommodation-model-pilot-surveys/fam-pilot-surveys-2019-baseline-questionnaire

Please take a moment to complete this online Accommodation Satisfaction Survey and let us know how satisfied or dissatisfied you are with your current accommodation offer. Please answer the survey questions with your current accommodation offer in mind. This is a voluntary survey and your responses will be treated in confidence. No person from your Chain of Command will see your answers. We recommend that you complete this survey using Google Chrome (copy and paste the survey webpage link below into the address bar).

This survey should only take about ten minutes to complete. 

There are 25 questions in this survey.

Definitions

Residence at Work Address (RWA): 

An RWA is a residence occupied by a Service person from which they commute to and from their place of duty on a daily basis.

Established Long Term Relationship (LTR(E)):

Service personnel living with a partner, who is not their legal spouse/civil partner can attain LTR(E) status by either:

Registering a Long Term Relationship (LTR(R)) and completing a 365 day period of registration

or

Providing evidence of an existing relationship that has endured for a period of 365 days or greater.

See JSP 464 for further information regarding LTR(E).

Child Dependents:

Child Dependents: Should be aged 0-18. Or up to 24 years, if in full time education. Or a child who is over the age of 18 but is certified by a medical authority to have a physical or mental infirmity requiring long term or permanent care.

Demographic Questions

We would like to ask you some questions about you.

1: In which Service do you serve? [Mandatory]

Choose one of the following answers:

  1. Royal Navy
  2. Royal Marines
  3. Army
  4. Royal Air Force

2: What is your current Rank?  [Mandatory]

Choose one of the following answers:

  1. Officer (OF)
  2. Other Ranks/Ratings (OR)

3: Please select the base at which you are stationed. [Mandatory]

Choose one of the following answers:

  1. HMNB Clyde (Faslane)
  2. Aldershot Garrison
  3. RAF Wittering
  4. Other

4: What is your length of service? [Mandatory]

Choose one of the following answers:

  1. 0 to 4 Years
  2. Over 4 Years

5: Do you have at least 12 months remaining on your current Assignment Order?  [Mandatory]

Choose one of the following answers:

  1. Yes
  2. No

6: What is your age? [Mandatory]

Choose one of the following answers:

  1. 18 to 24 Years
  2. 25 to 34 Years
  3. 35 to 44 Years
  4. 45 to 54 Years
  5. 55 to 64 Years
  6. 65 Years or more
  7. Prefer not to say

7: What is your gender? [Mandatory]

Choose one of the following answers:

  1. Female

  2. Male

  3. Prefer not to say
  4. Other

8: Do you live with a partner? [Mandatory]

Choose one of the following answers:

  1. Yes
  2. No

9: Please select the option that describes your relationship with the person you live with at your Residence at Work Address (RWA). [Mandatory]

Choose one of the following answers:

  1. Married
  2. Civil Partnership
  3. Established Long Term Relationship (Recognized by Defence and recorded on JPA, as defined in JSP 464)
  4. A relationship that is not recognized by Defence
  5. Prefer not to say
  6. Other

10: Do children live at your Residence at Work Address? [Mandatory]

Choose one of the following answers:

  1. Yes
  2. No

11: What accommodation route (SLA, SFA, etc.) do you currently live in? [Mandatory] 

Choose one of the following answers:

  1. Service Family Accommodation (SFA)
  2. Single Living Accommodation (SLA)
  3. Property I own
  4. Privately rented accommodation
  5. Other

12: What accommodation route (SLA, SFA, etc.) would you prefer to live in? [Mandatory]

Choose one of the following answers:

  1. Service Family Accommodation (SFA)
  2. Single Living Accommodation (SLA)
  3. Property I own
  4. Privately rented accommodation
  5. Other

13: ‘I am currently eligible to apply for my preferred RWA accommodation route (SLA, SFA, etc.). [Mandatory]

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

14: ‘I am currently entitled to my preferred choice of RWA accommodation route (SLA, SFA, etc.).’ [Mandatory]

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

15: I am satisfied with the current number of RWA accommodation routes (SLA, SFA, etc.) available to me. [Mandatory]

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

16: My current RWA accommodation meets my personal housing requirements (e.g. location, size, facilities, etc.). [Mandatory]

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

17: To what extent do you agree or disagree that your current RWA accommodation route (SLA, SFA, etc.) was allocated fairly? [Mandatory]

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

18: How satisfied or dissatisfied are you with the value for money your current RWA accommodation presents you? [Mandatory]

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

19: ‘My current RWA accommodation has a positive impact on my ability to deliver the requirements of my job.’ [Mandatory]

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

20: How does your current RWA accommodation route (SLA, SFA, etc.) impact your intention to stay or leave the Armed Forces? [Mandatory]  

Choose one of the following answers:

  1. Strongly agree
  2. Agree
  3. Neither agree nor disagree
  4. Disagree
  5. Strongly disagree

21: Do you consider yourself to have a disability?   

Choose one of the following answers:

  1. Yes
  2. No
  3. Prefer not to say

22: What is your ethnicity?   

Choose one of the following answers:

  1. White
  2. Black/African/Caribbean/Black British
  3. Prefer not to say

23: What is your sexuality?   

Choose one of the following answers:

  1. Heterosexual/Straight
  2. Homosexual/Gay/Lesbian
  3. Bisexual
  4. Prefer not to answer
  5. Other

24: Have you undergone gender reassignment?    

Choose one of the following answers:

  1. Yes
  2. No
  3. Prefer not to say

25: What is your religion?  

Choose one of the following answers:

  1. Buddhist
  2. Christian
  3. Hindu
  4. Jewish
  5. Muslim
  6. No religion
  7. Sikh
  8. Prefer not to say
  9. Other
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