Guidance

Get help with Self Assessment filing if you're a sub postmaster

If you received Horizon Shortfall Scheme (HSS) compensation between 6 April 2022 and 5 April 2023, you can get support about your Self Assessment tax return.

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Postmasters in the Horizon Shortfall Scheme (HSS) who do not receive their top-up payment in good time to file their Self-Assessment tax return before 31 January 2024 will not have to pay any late filing or late payment penalty or interest. A dedicated team stand ready to provide Postmasters with any support required.

Contact our dedicated support team

Telephone:

0300 322 9625

Opening hours are:

Monday to Friday: 8am to 6pm

Updates to this page

Published 8 January 2024
Last updated 13 February 2024 + show all updates
  1. Information about National Insurance credits has been added to the getting help section.

  2. A new section has been added regarding the use of Horizon data and Self Assessments.

  3. Last update published in error. We will publish another update shortly.

  4. A new section has been added regarding the use of Horizon data and Self Assessments.

  5. A Welsh translation has been added.

  6. First published.

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