Policy paper

Government approach to authorised push payment scam reimbursement

Statement setting out how the government and Payment Systems Regulator intend to improve reimbursement of APP scam victims.

• From: HM Treasury
• Published: 10 May 2022

This was published under the 2019 to 2022 Johnson Conservative government

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Government approach to authorised push payment scam reimbursement

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The government intends to legislate in the Financial Services and Markets Bill to enable regulatory action by the Payment Systems Regulator to require banks and other payment service providers to reimburse authorised push payment (APP) scam losses, ensuring victims are not left paying for fraud through no fault of their own.

Published 10 May 2022