Guidance

Green Deal: arrears information sheet for domestic electricity customers

Standard Licence Condition 37.12 requires electricity suppliers to provide a Green Deal Bill Payer with an arrears information sheet when they issue a Green Deal Arrears Notice.

Documents

Green Deal: arrears information sheet for domestic electricity customers

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Green Deal: arrears information sheet for domestic electricity customers (Welsh translation)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email enquiries@beis.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This information sheet is intended to help electricity bill payers who receive an arrears notice by providing information on key rights and responsibilities and where to go for help or advice.

Updates to this page

Published 29 April 2013

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