Guidance

Green Deal: arrears information sheet for domestic electricity customers

Standard Licence Condition 37.12 requires electricity suppliers to provide a Green Deal Bill Payer with an arrears information sheet when they issue a Green Deal Arrears Notice.

• From: Department of Energy & Climate Change
• Published: 29 April 2013

Documents

Green Deal: arrears information sheet for domestic electricity customers

PDF, 243 KB, 2 pages

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Green Deal: arrears information sheet for domestic electricity customers (Welsh translation)

PDF, 53.5 KB, 2 pages

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Request an accessible format.

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Details

This information sheet is intended to help electricity bill payers who receive an arrears notice by providing information on key rights and responsibilities and where to go for help or advice.

Published 29 April 2013