Heathrow Community Engagement Board: a case study
Provides insight into local perceptions of an airport consultative committee.
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Principles and standards for those involved in establishing, running and participating in airport consultative committees to ensure committees operate in an effective and constructive way.
Ipsos MORI, an independent research agency, conducted qualitative research exploring the perceptions that local residents and local businesses had of the Heathrow Community Engagement Board – the Airport Consultative Committee (ACC) for Heathrow Airport.
Although factors specific to the context of the area surrounding Heathrow Airport should be considered when reading these findings, they are transferable to ACCs in other contexts. As such, this research can be considered a case study examining the perceptions of airport consultative committees, more widely.
The fieldwork for this research took place between 24 February 2020 and 3 April 2020.
It included:
- a pilot focus group and 3 mini-workshops with residents local to Heathrow Airport
- 15 in-depth interviews with local businesses and local residents with disabilities