Guidance

Higher education: consumer rights for students (Summary)

Summary of consumer rights for undergraduate students who are choosing or taking higher education courses.

• From: Competition and Markets Authority
• Published: 12 March 2015

Documents

Consumer rights for undergraduate students

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Details

Students have consumer rights. Universities and other higher education providers that don’t meet their obligations to undergraduate students may be in breach of consumer protection law.

This summary sets out what undergraduate students need to know when choosing or taking a higher education course, and what to do if things go wrong.

For further information see the detailed guidance on consumer right for students.

Published 12 March 2015