Guidance
Higher education: consumer rights for students (Summary)
Summary of consumer rights for undergraduate students who are choosing or taking higher education courses.
Documents
Details
Students have consumer rights. Universities and other higher education providers that don’t meet their obligations to undergraduate students may be in breach of consumer protection law.
This summary sets out what undergraduate students need to know when choosing or taking a higher education course, and what to do if things go wrong.
For further information see the detailed guidance on consumer right for students.