Research and analysis
HM Courts & Tribunals Service Reform: Digital Services Evaluation
Evaluation of digital civil and family courts, and tribunals, services. Part of the overarching evaluation of the HMCTS reform programme.
Applies to England and Wales
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This study is evaluating the digitisation of services in the civil and family courts, and tribunals, as part of the HMCTS Reform Programme. It includes surveys, interviews, and analysis of management information to assess the implementation and effects of digitisation, especially relating to access to justice. It forms part of an overarching programme evaluating HMCTS Reform.
For more information on the overarching evaluation of HMCTS Reform, please see the evaluation framework published at https://www.gov.uk/government/publications/hm-courts-tribunals-service-reform-evaluation-framework