Corporate report

Appendices

Updated 25 September 2019

Applies to England and Wales

Appendix A

Volumes and workloads 2018/19 and 2017/18

Application intake by type and method of receipt

	2018/19			2017/18
	Total applications/ products received	Applications/ products received through online services	% of applications/ products received through online services	Total applications/ products received	Applications/ products received through online services	% of applications/ products received through online services
Bulk register updates (BRUs)	2,148,099	–	–	1,212,252	–	–
Total applications excluding BRUs	34,407,348	32,262,218	93.77	32,490,169	30,815,010	94.84
Total applications/products	36,555,447	32,262,218	88.26	33,702,421	30,815,010	91.43
Substantive applications excluding BRUs	5,032,142	4,511,832	89.66	4,991,157	4,404,442	88.24
Preliminary services products	20,052,646	19,905,920	99.27	18,759,977	18,614,357	99.22
Enquiry services applications	9,322,560	7,844,466	84.14	8,739,035	7,796,211	89.21
Total	34,407,348	32,262,218	93.77	32,490,169	30,815,010	94.84
Substantive applications excluding BRUs
First registrations	102,663	–	–	103,751	–	–
Dispositionary first leases	204,576	191,826	93.77	215,432	196,439	91.18
Transfers of part of registered land	209,041	191,853	91.78	190,580	169,918	89.16
Dealings of whole with registered land	4,515,862	4,128,153	91.41	4,481,394	4,038,085	90.11
Total	5,032,142	4,511,832	89.66	4,991,157	4,404,442	88.24
Preliminary services products
Official copies (see Note below)	16,671,499	16,556,937	99.31	15,463,882	15,356,323	99.3
Official searches	2,595,584	2,591,796	99.85	2,528,060	2,522,514	99.78
Official searches of the index map (See Note below)	785,563	757,187	96.39	768,035	735,520	95.77
Total	20,052,646	19,905,920	99.27	18,759,977	18,614,357	99.22
Enquiry services applications
Register views	5,504,351	5,504,351	100	5,431,016	5,431,016	100
Title plan views	990,453	990,453	100	955,381	955,381	100
Document views	56,858	56,858	100	58,730	58,730	100
Correspondence	303,643	76,236	25.11	276,050	182,985	66.29
Telephone enquiries	1,250,687	–	–	849,759	–	–
MapSearch downloads	1,216,568	1,216,568	100	1,168,099	1,168,099	100
Total	9,322,560	7,844,466	84.14	8,739,035	7,796,211	89.21

The table above sets out the transactional activities for the year, along with comparatives for the previous year. In this financial year we serviced more than 36 million applications, fulfilling the requirements of the 2002 Land Registration Act. These form the core of our activities and the revenues associated with them. The table also details our progress towards electronic delivery, in relation to the various types of application we receive. Excluding bulk register updates (BRUs), the proportion of applications received electronically fell slightly from 94.84% to 93.77%.

Bulk register updates are groups of applications lodged at HM Land Registry affecting a large volume of registered titles, such as a bank changing the address for service on all of its registered charges. The levels of receipt of such applications are volatile in their nature and are therefore separated from other application types in order to avoid distortion of the data.

Note: An official copy application may result in more than one register and/or title plan being supplied.

A search of the index map application may give rise to more than one title number being revealed. For this reason the number of registers/title plans or the number of title numbers revealed are used as a metric rather than the number of applications themselves. These are termed products.

Appendix B

Land Charges and Agricultural Credits volumes and workloads 2018/19 and 2017/18

The Land Charges Department

The Land Charges Department operates under the authority of the Land Charges Act 1972.

The department maintains registers of Land Charges, pending actions, writs and orders affecting land and other encumbrances registered against the names of owners of property, which are not registered under the Land Registration Acts. The department also maintains the Index of Proprietors’ Names (IOPN). This index can be searched against only on production of the appropriate authority and is used to establish whether any property assets are held against individuals or companies.

Some elements of customer accounts are also managed in the Land Charges Department.

Type of application	Number of applications or names in 2018/19	Number of applications or names in 2017/18
New registrations, rectifications and renewals	24,672	23,689
Cancellations	6,152	7,186
Official searches
– Full searches	143,268	145,457
– Searches limited to insolvency	1,680,801	1,629,190
Office copies	22,846	24,647
Total	1,877,739	1,830,169

The Agricultural Credits Department

The Agricultural Credits Department is responsible for maintaining a register of short-term loans by banks under Part ll of the Agricultural Credits Act 1928. These charges are secured on farming stock and other agricultural assets of the farmer.

Type of application	2018/19	2017/18
New registrations	599	568
Cancellations and rectifications	660	721
Searches	2,460	2,416
Total	3,719	3,705

Appendix C

Treasury Minute

HM Land Registry Trading Fund

HM Treasury Minute dated 30 March 2017

1. Section 4(1) of the Government Trading Funds Act 1973 (“the 1973 Act”) provides that a Trading Fund established under that Act shall be under the control and management of the responsible Minister (or, where a Trading Fund is established for operations carried on by a person appointed in pursuance of any enactment, that person, if the Order establishing the Trading Fund is made in accordance with section 1(6) (a) of the 1973 Act) and in the discharge of his functions in relation to the fund it shall be his duty: (a) To manage the funded operations so that the revenue of the fund: (i) Consists principally of receipts in respect of goods and services provided in the course of the funded operations, and (ii) is not less than sufficient, taking one year with another, to meet outgoings which are properly chargeable to revenue account; and (b) To achieve such further financial objectives as the Treasury may from time to time, by minute laid before the House of Commons, indicate as having been determined by the responsible Minister (with Treasury concurrence) to be desirable of achievement.

2. The Trading Fund for H M Land Registry was established on 1 April 1993 under the Land Registry Trading Fund Order 1993 (SI 1993 No. 938). Article 3 (2) of that Order provides that the Trading Fund shall be under the control and management of the Chief Land Registrar. Additional assets were appropriated to the Trading Fund on 11 March 1996 under the Land Registry Trading Fund (Additional Assets) Order 1996 (SI 1996 No. 750). On 13 October 2003, the Trading Fund was extended and amended under the Land Registry Trading Fund (Extension and Amendment) Order 2003 (SI 2003 No. 2094).

3. The Secretary of State for the Department of Business, Energy and Industrial Strategy, being the responsible Minister for the purposes of section 4(1) (b) of the 1973 Act, has determined (with Treasury concurrence) that a further financial objective desirable of achievement by H M Land Registry to achieve, over the period from 1 April 2017 to 31 March 2022, a return, taking one year with another, of 3.5 per cent real in accordance with Managing Public Money. This will take the form of an operating surplus on ordinary activities post exceptional items and interest (payable and receivable), but before dividends, expressed as a percentage of average capital employed. Capital employed shall equate to the total assets from which shall be deducted the total liabilities.

4. This Minute supersedes that dated 24 April 2012.

5. Let a copy of this Minute be laid before the House of Commons pursuant to section 4(1)(b) of the Government Trading Funds Act 1973.

HM Treasury
30 March 2017

Appendix D

Sustainability historical data

Carbon data (tonnes)

Greenhouse gas emissions	2018/19	2017/18	2016/17	2015/16	2014/15	2013/14	2012/13
Non-financial indicators (tCO2e)
Total gross emissions for scopes 1 and 2	4,885	5,142	6,818	7,835	8,048	8,404	10,447
Electricity: green/renewable	1,824	1,688	1,710	1,195	2,306	2,780	2,265
Total net emissions for scopes 1 and 2 (having removed renewable elements)	3,061	3,454	5,108	6,640	6,839	5,624	8,182
Gross emissions scope 3 travel¹	460	528	510	557	608	724	893
Total gross reported emissions	5,345	7,361	7,328	8,392	8,656	9,128	11,340
Non-financial (mWh)
Electricity: purchased (grid, combined heat and power, and non-renewable)	11,994	12,478	12,808	12,956	12,902	12,200	15,943
Electricity: renewable	–	–	–	–	–	–	–
Gas	6,528	6,659	5,774	7,325	6,989	8,355	11,567
Other energy sources	–	–	–	–	–	–	–
Total energy	18,522	19,138	18,582	20,281	19,892	20,555	27,510
Financial indicators (£’000)
Expenditure on energy	1,943	1,788	1,485	1,641	1,684	1,810	2,043
Expenditure on accredited offsets (for example Government Carbon Offsetting Fund)	–	–	–	–	–	–	–
Expenditure on official business travel	1,305	1,193	1,231	1,222	1,142

Waste arising (tonnes)

Waste	2018/19	2017/18	2016/17	2015/16	2014/15	2013/14	2012/13
Non-financial indicators
Hazardous waste	0	6	3	1.6	–	–	–
Non-hazardous waste
Landfill waste	40	29	13	31.9	105	101	379
Reused/recycled waste	966	986	1,028	1,604	802	858	1,042
Energy from waste	163	26	5	6.6	–	–	–
Total waste arising	1,181		1,049	1105	907	959	1,421
Financial indicators (£’000)
Hazardous waste	0	0	0	0	–	–	–
Non-hazardous waste	0	0	0	0	0	0
Landfill waste	0	0	0	0	0	0
Reused/recycled waste	0	0	0	0	0	0
Incinerated waste	0	0	0	0	–	–
Total waste costs	75	147	129	212	297	290	415

Water reduction (cubic metres)

Water	2018/19	2017/18	2016/17	2015/16	2014/15	2013/14	2012/13
Non-financial indicators (cubic metres)
Consumption
Supplied	41,548	41,130	34,967	36,395	38,153	36,037	31,230
Abstracted	–	–	–	–	–	–	–
Total consumption	41,548	41,130	34,967	36,395	38,153	36,037	31,230
Financial indicators (£’000)
Total supply costs	164	139	152	173	188	228	236

Appendix E

In 2018/19, we paid £2,620,743 for 882 claims, compared with £5,445,825 for 852 claims in 2017/18. The largest claim paid this year was for a plans search error where we had failed to limit the result, this payment being for £700,000. Error payments have been comparable with last year, but fraud payments this year have been unusually low, accounting for just 15.5% of the total payment.

The original maximum value of the substantive claims paid was £6,351,541 but these were settled for £1,532,985, saving £4,818,556. During the year a further 343 claims valued at £6,579,396 were settled for no value. Of these 13 were for fraud and were valued at £2,290,356. During the year 1,172 new claims were received totalling £16,514,884, including 39 fraud claims valued at £6,857,362.

We recovered £127,750 under our statutory rights of recourse, compared with £554,766 last year. Recourse figures tend to vary considerably from year to year, reflecting the unpredictable interplay of legal and factual elements which will determine the viability of achieving any recovery.

Nature of claim	Number of claims	Substantive loss   (£)	Costs (£)	Percentage of   total
Extent of registered titles	127	313,148	327,053	24.43
Errors in/omissions from register entries	123	265,974	382,821	24.76
Sundry plans errors	13	1,650	5,826	0.29
Fraud and forgery	17	283,367	123,098	15.5
Official searches (plans)	8	605,200	121,456	27.73
Bankruptcy errors	0	0	0	–
Official searches (legal)	3	0	1,065	0.04
Official copies	1	0	780	0.03
Errors in searches of the index map (SIMs)	6	43,000	10,735	2.05
Errors in filed extracts	357	951	67,780	2.62
Lost documents/administrative errors	227	19,695	47,144	2.55
Land Charges errors	0	0	0	–
Total	882	1,532,985	1,087,758
Gross payment				£2,620,743
Less sums recovered under HM Land Registry’s statutory right of recourse.				£127,750
Net indemnity				£2,492,993

Appendix F

Trade union facility time

Time period: 1 April 2018 to 31 March 2019

Months: 12

Table 1: Relevant union officials

Number of employees who were relevant union officials during the relevant period	Full-time equivalent employee number
178	160.87

Table 2: Percentage of time spent on facility time

Percentage of time	Number of employees
0%	95
1 – 50%	83
51 – 99%	0
100%	0
Total	178

Table 3: Percentage of pay bill spent on facility time

	Amount
Total cost of facility time	£246,606.47
Total pay bill	£209,166,000.00
Percentage of total pay bill spent on facility time	0.118%

Table 4: Paid trade union activities

Total number of hours spent on paid trade union activities	0.00
Total number of hours spent on paid facility time	12,376.38
Time spent on paid trade union activities as a percentage of total paid facility hours	0.00%