Corporate report

Appendices

Published 18 July 2023

Applies to England and Wales

The appendices are not subject to audit.

Appendix A

Volumes and workloads 2022-23 and 2021-22

Application intake by type and method of receipt

	2022-23			2021-22
	Total applications/ products received	Applications/ products received through online services	% of applications/ products received through online services	Total applications/ products received	Applications/ products received through online services	% of applications/ products received through online services
Bulk register updates (BRUs)	144,339	–	–	1,380,627	–	–
Total applications excluding BRUs	46,390,051	45,151,603	97.33	38,057,007	36,655,082	96.32
Total applications/products	46,534,390	45,151,603	97.03	39,437,634	36,655,082	92.94
Substantive applications excluding BRUs	4,939,983	4,569,453	92.50	4,985,794	4,570,809	91.68
Preliminary services products	21,778,124	21,678,124	99.54	21,967,047	21,870,855	99.56
Enquiry services applications	19,671,944	18,904,026	96.10	11,104,166	10,213,418	91.98
Total	46,390,051	45,151,603	97.33	38,057,007	36,655,082	96.32
Substantive applications excluding BRUs
First registrations	74,615	0	0.00	81,007	0	0
Dispositionary first leases	189,431	184,097	97.18	187,424	180,702	96.41
Transfers of part of registered land	209,867	198,386	94.53	215,016	204,663	95.19
Dealings of whole with registered land	4,466,070	4,186,970	93.75	4,502,347	4,185,444	92.96
Total	4,939,983	4,569,453	92.50	4,985,794	4,570,809	91.68
Preliminary services products
Official copies(1)	18,184,784	18,096,852	99.52	18,305,941	18,227,450	99.57
Official searches	2,823,218	2,821,850	99.95	2,898,708	2,897,065	99.94
Official searches of the index map(1)	770,122	759,422	98.61	762,398	746,340	97.89
Total	21,778,124	21,678,124	99.54	21,967,047	21,870,855	99.56
Enquiry services applications
Register views	5,596,955	5,596,955	100.00	5,833,865	5,833,865	100.00
Title plan views	1,064,521	1,064,521	100.00	1,168,672	1,168,672	100.00
Document views	40,330	40,330	100.00	42,210	42,210	100.00
Correspondence	163,059	109,281	67.02	194,194	155,261	79.95
Telephone enquiries	714,140	–	–	851,812	–	–
MapSearch downloads	1,085,470	1,085,470	100.00	1,104,151	1,104,151	100.00
SFLAPI	11,007,469	11,007,469	100.00	1,909,259	1,909,259	100.00
Total	19,671,944	18,904,026	96.10	11,104,163	10,213,418	91.98

The table above sets out the transactional activities for the year, along with comparatives for the previous year. In this financial year we serviced more than 35 million applications, fulfilling the requirements of the 2002 Land Registration Act. These form the core of our activities and the revenues associated with them. The table also details our progress towards electronic delivery, in relation to the various types of application we receive. Excluding bulk register updates, the proportion of applications received electronically was over 96%.

Bulk register updates are groups of applications lodged at HM Land Registry affecting a large volume of registered titles, such as a bank changing the address for service on all of its registered charges. The levels of receipt of such applications are volatile in their nature and are therefore separated from other application types in order to avoid distortion of the data.

Note: An official copy application may result in more than one register and/or title plan being supplied.

A search of the index map application may give rise to more than one title number being revealed. For this reason the number of registers/title plans or the number of title numbers revealed are used as a metric rather than the number of applications themselves. These are termed products.

Appendix B

Land Charges and Agricultural Credits volumes and workloads 2022-23 and 2021-22

The Land Charges Department

The Land Charges Department operates under the authority of the Land Charges Act 1972.

The department maintains registers of Land Charges, pending actions, writs and orders affecting land and other encumbrances registered against the names of owners of property, which are not registered under the Land Registration Acts. The department also maintains the Index of Proprietors’ Names (IOPN). This index can be searched against only on production of the appropriate authority and is used to establish whether any property assets are held against individuals or companies.

Some elements of customer accounts are also managed in the Land Charges Department.

Type of application	Number of applications or names in 2022-23	Restated: Number of applications or names in 2021-22
New registrations, rectifications and renewals	9,887	10,628
Cancellations	4,341	3,643
Official searches
– Full searches	111,069	122,069
– Searches limited to insolvency	1,694,378	1,777,050
Office copies	19,524	17,822
Total	1,839,199	1,931,212

The Agricultural Credits Department

The Agricultural Credits Department is responsible for maintaining a register of short-term loans by banks under Part ll of the Agricultural Credits Act 1928. These charges are secured on farming stock and other agricultural assets of the farmer.

Type of application	2022-23	2021-22
New registrations	774	405
Cancellations and rectifications	759	705
Searches	2,708	1,724
Total	4,241	2,834

Appendix C

Sustainability historical data

Carbon data (tonnes)

Greenhouse gas emissions	2022-23	2021-22	2020-21	2019-20	2018-19	2017-18	2016-17
Non-financial indicators (tCO2e)
Total gross emissions for scopes 1 and 2	2,587	3,186	3,828	3,900	4,885	5,142	6,818
Electricity: green/renewable	0	850	646	525	1,824	1,688	1,710
Total net emissions for scopes 1 and 2 (having removed renewable elements)	2,587	2,336	3,182	3,375	3,061	3,454	5,108
Gross emissions scope 3 travel	320	230	30	645	460	528	510
Total gross reported emissions	2,907	3,416	3,859	4,545	5,345	7,361	7,328
Non-financial (mWh)
Electricity: purchased (grid, combined heat and power, and non-renewable)	5,815	4,436	2,901	8,757	11,994	12,478	12,808
Electricity: renewable	0	3,681	1,326	1,896	–	–	–
Gas	8,012	7,984	6,909	6,657	6,528	6,659	5,774
Other energy sources		–	–	–	–	–	–
Total energy	13,827	16,101	11,137	17,310	18,522	19,137	18,582
Financial indicators (£’000)
Expenditure on energy	1,600	1,626	1,779	2,102	1,943	1,788	1,485
Expenditure on accredited offsets (for example Government Carbon Offsetting Fund)	–	–	–	–	–	–	–
Expenditure on official business travel	915	333	24	1,222	1,305	1,193	1,231

Waste arising (tonnes)

Waste	2022-23	2021-22	2020-21	2019-20	2018-19	2017-18	2016-17
Non-financial indicators
Hazardous waste	0	0	0	–	–	6	3
Non-hazardous waste
Landfill waste	0	0	4	20	40	29	13
Reused/recycled waste	299	247	194	651	966	986	1,028
Energy from waste	113	104	101	123	163	26	5
Total waste arising	412	354	299	794	1,169	1,047	1,049
Financial indicators (£’000)
Hazardous waste
Non-hazardous waste	–	–	–	–	–	–	–
Landfill waste	–	–	–	–	–	–	–
Reused/recycled waste	–	–	–	–	–	–	–
Incinerated waste	–	–	–	–	–	–	–
Total waste costs	129	84	99	138	75	147	129

Water reduction (cubic metres)

Water	2022-23	2021-22	2020-21	2019-20	2018-19	2017-18	2016-17
Non-financial indicators (cubic metres)
Consumption
Supplied	26,122	20,978	18,492	41,829	41,548	41,130	34,967
Abstracted	–	–	–	–	–	–	–
Total consumption	26,122	20,978	18,492	41,829	41,548	41,130	34,967
Financial indicators (£’000)
Total supply costs	211	100	134	201	164	139	152

Appendix D

Indemnity Fund

In 2022-23, we paid £3,468,167 for 627 claims, compared with £6,605,287 for 598 claims in 2021-22. The largest payment this year was £401,900 for a forged charge. Payment values this year are down from last year, but the count of claims paid is slightly up.

The maximum recorded value of the claims paid was £8,013,792 but these were settled for £3,468,167, saving £4,545,625. During the year a further 196 claims valued at £4,939,678 were settled for no value. Of these, 12 were for fraud and were valued at £1,631,260. This year, 853 new claims were received totalling £24,279,715, including 20 fraud claims valued at £14,755,099.

We recovered £271,957 under our statutory rights of recourse, compared with £934,738 last year. Recourse figures can vary considerably from year to year, reflecting the unpredictable interplay of legal and factual elements which will determine the viability of achieving any recovery.

Nature of claim	Number of claims	Substantive loss (£)	Costs (£)	Percentage of total
Extent of registered titles	55	60,412	83,283	4.14
Errors in/omissions from register entries	59	283,379	212,089	14.29
Sundry plans errors	6	18,780	3,532	0.64
Fraud and forgery	23	1,878,651	746,165	75.68
Official searches (plans)	12	9,953	6,754	0.48
Bankruptcy errors	0	0	0	0.00
Official searches (legal)	1	0	432	0.01
Official copies	1	0	1,500	0.04
Errors in searches of the index map	4	1,327	4,439	0.17
Errors in filed extracts	271	3,307	62,132	1.89
Lost documents/administrative errors	195	51,322	40,710	2.65
Land Charges errors	0	0	0	0.00
Total	627	2,307,131	1,161,036	100
Gross payment			£3,468,167
Less sums recovered under HM Land Registry’s statutory right of recourse.			£271,957
Net indemnity			£3,196,210