Corporate report

Summary of non-qualifying regulatory provisions: 21 June 2019 to 12 December 2019

Updated 19 December 2022

Applies to England and Wales

Business impact target summary

Excluded category	Summary of measure(s), including any impact data where available
Measures certified as being below de minimis (measures with an equivalent annual net direct cost to business (EANDCB) below +/- £5 million)	HM Land Registry considers that most of its changes fall within the de minimis exclusion. Analysis has been undertaken that evidences HM Land Registry’s changes are so significantly below this threshold that further analysis would be disproportionate. In this reporting period HM Land Registry has: • introduced 2 new services for customers undertaking complex commercial transactions and infrastructure developments which (1) provide initial guidance prior to the submission of the transaction (Pre-submission Enquiry Service) and (2) provide direct access to caseworkers, who discuss a transaction in advance of it being made and then closely manage the application when received (Application Management Service) following successful trials • clarified the requirements for execution of deeds by corporate bodies and following a 3 month period of grace given to customers to ensure compliance, now fully enforce the attestation requirements • introduced the Application Enquiry Service and Discharge Enquiry Service to HM Land Registry’s Business Gateway, enabling Business e-services customers to check their current applications lodged and whether there has been any discharge of mortgage activity instead of separately accessing through HM Land Registry’s portal • introduced new guidance for dealing with various types of applications that are likely to be made by a guardian who deals with the property and financial affairs of a missing person as not covered by the Code of Practice introduced in support of The Guardianship (Missing Persons) Act 2017 • amended guidance to remind both customers and staff of the requirements of rule 213 Land Registration Rules 2003, as to when a plan needs to accompany an application dealing with part of a registered title and who must sign it • clarified guidance on GOV.UK for completing the evidence of identity panel on an application form used where the discharge of a mortgage is the sole application, where no conveyancer is acting for either party • amended certain application forms to (1) add a warning note as to the consequences of making a wrongful application and (2) require the applicant to specify how paying • made more than 40 updates to practice guides (where not covered by another administrative exclusion) to add new guidance, to remove ambiguity and unnecessary information and improve readability, to reflect changes and/or clarify its practices, processes and requirements and to the law around, to aid customers in the making of applications and in the understanding of the process
EU Regulations, Decisions and Directives and other international obligations, including the implementation of the EU Withdrawal Bill and EU Withdrawal Agreement	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Measures certified as concerning EU Withdrawal Bill operability measures	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Pro-competition	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Systemic financial risk	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Civil emergencies	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Fines and penalties	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Misuse of drugs	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Measures certified as relating to the safety of tenants, residents and occupants in response to the Grenfell tragedy	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Casework	Following consideration of the exclusion category there are no measures for the reporting period that qualify for the exclusion.
Education communications and promotion	HM Land Registry has moved to one advertised phone number for all non-specialist enquiries with one, consistent set of interactive voice response options and simpler call routing to ‘expert’ customer support staff and amended 7 practice guides to add or update contact details. In addition, promotional material has been produced through webinars, videos and published articles to promote the lodging of quality applications, new services and how to search for local land charges.
Activity related to policy development	HM Land Registry continues to trial further rejection criteria for applications to create new freehold or leasehold titles (first registrations). The second phase of a service pilot on an illustrative site plan product based on a title plan result now called Development Site Plan also continues.
Changes to management of regulator	HM Land Registry has also undertaken some internal organisational reform which resulted in changes to its internal complaints procedure.