Testimonials
Updated 1 November 2024
Applies to England and Wales
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This publication is available at https://www.gov.uk/government/publications/hm-land-registry-local-land-charges-programme/testimonials
1. Testimonial from Bury Council
We’ve had a good working relationship with HM Land Registry throughout our transition from a paper-based system to a digital one. The support they’ve provided has been excellent. The benefit of having digital data is immense – we can now access information quickly, without trawling through paper records.
The API system has been a real game-changer for us, allowing us to update charges and process new registrations with ease. Because the system is user-friendly and efficient, our work is more manageable enabling us to offer our customers a faster service.
The monthly meetings we have with our Relationship Manager give us an opportunity to discuss any issues that arise from our quality assurance reports. This has helped us maintain consistently high data standards, while identifying process improvement areas.
Elizabeth Duxbury, Local Land Charges Officer, Bury Council