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Flexible operating hours evaluation plan and summary

Evaluation plan for the HMCTS flexible operating hours pilot.

From:
HM Courts & Tribunals Service
Published
19 July 2019
Last updated
27 July 2021 — See all updates

Documents

Annex A: Flexible operating hours evaluation main report

PDF, 1.61 MB, 114 pages

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Annex B: Flexible operating hours evaluation technical appendix

PDF, 3.16 MB, 91 pages

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Flexible operating hours evaluation plan summary

PDF, 489 KB, 16 pages

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Evaluation plan for flexible operating hours pilots

PDF, 730 KB, 48 pages

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Flexible operating hours pilot - Brentford County Court Direction

PDF, 22.3 KB, 1 page

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Flexible operating hours pilot supplement - Brentford County Court

PDF, 24.6 KB, 1 page

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Flexible operating hours pilot - Manchester Civil Justice Centre Direction

PDF, 21.2 KB, 1 page

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Flexible operating hours pilot supplement - Manchester Civil Justice Centre

PDF, 29.8 KB, 1 page

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Details

IFF Research and Frontier Economics collected and analysed data in order to complete an independent evaluation of the pilots.

The pilots set out to answer three questions:

  • whether longer operating hours mean that a greater proportion of court time is devoted to productive uses with less time where the court is not in use
  • whether operating courtrooms at different times of the day offers more open and accessible justice to citizens
  • whether and how flexible operating hours impact professional and public court users, and the agencies working in the justice system

Updates to this page

Published 19 July 2019
Last updated 27 July 2021 + show all updates

  1. Publication of evaluation report.

  2. Supplementary directions added.

  3. First published.

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