Corporate report

HMRC's annual report and accounts 2022 to 2023: parliamentary accountability

Published 17 July 2023

Consolidated Statement of Outturn Against Parliamentary Supply (SOPS)

In addition to the primary statements prepared under International Financial Reporting Standards (IFRS), the Government Financial Reporting Manual requires us to prepare a Statement of Outturn against Parliamentary Supply (SOPS) and supporting notes.

The SOPS is a key accountability statement that shows, in detail, how an entity has spent against their Supply Estimate. Supply is the monetary provision (for resource and capital purposes) and cash (drawn primarily from the Consolidated Fund), that Parliament gives statutory authority for entities to utilise. The Estimate details supply and is voted on by Parliament at the start of the financial year.

Should an entity exceed the limits set by their Supply Estimate, called control limits, their accounts will receive a qualified opinion.

The format of the SOPS mirrors the Supply Estimates, published on GOV.UK, to enable comparability between what Parliament approves and the final outturn.

The SOPS contain a summary table, detailing performance against the control limits that Parliament have voted on, cash spent (budgets are compiled on an accruals basis and so outturn won’t exactly tie to cash spent) and administration.

The supporting notes detail the following: Outturn by Estimate line, providing a more detailed breakdown (note 1); a reconciliation of outturn to net operating expenditure in the Consolidated Statement of Comprehensive Net Expenditure (CSoCNE), to tie the SOPS to the financial statements (note 2); a reconciliation of outturn to net cash requirement (note 3); and, an analysis of income payable to the Consolidated Fund (note 4).

The SOPS and Estimates are compiled against the budgeting framework, which is similar to IFRS. An understanding of the budgeting framework and an explanation of key terms is provided in the Financial review section of the Performance analysis section of the Annual Report. Further information on the Public Spending Framework and the reasons why budgeting rules are different to IFRS can also be found in chapter 1 of the Consolidated Budgeting Guidance, available on GOV.UK.

The SOPS provides a detailed view of financial performance, in a form that is voted on and recognised by Parliament. The financial review, in the Performance analysis section of the Annual Report provides a summarised discussion of outturn against estimate and functions as an introduction to the SOPS disclosures.

Table 30: Summary of Resource and Capital outturn

Due to the amount of data presented, only part of the table below is visible. Please use the scollbar at the bottom of the table to view all the columns.

SOPS note Estimate Voted (note 1) (2022-23) £000 Estimate Non-voted (2022-23) £000 Estimate Total (2022-23) £000 Outturn Voted (note 1) (2022-23) £000 Outturn Non-voted (2022-23) £000 Outturn Total (2022-23) £000 Outturn vs. Estimate, saving Voted (note 1) (2022-23) £000 Outturn vs. Estimate, saving Total (2022-23) £000 Outturn vs. Estimate, Total Outturn (2021-22) £000
Departmental Expenditure Limit                    
– Resource 1.1 6,143,665 256,575 6,400,240 6,069,208 259,413 6,328,621 74,457 71,619 5,716,745
– Capital 1.2 660,511 660,511 556,400 556,400 104,111 104,111 664,529
Total   6,804,176 256,575 7,060,751 6,625,608 259,413 6,885,021 178,568 175,730 6,381,274
Annually Managed Expenditure                    
– Resource 1.1 13,174,598 24,987,480 38,162,078 12,534,958 21,395,291 33,930,249 639,640 4,231,829 51,319,145
– Capital 1.2 110 110 1 1 109 109 7
Total   13,174,708 24,987,480 38,162,188 12,534,959 21,395,291 33,930,250 639,749 4,231,938 51,319,152
Total   19,978,884 25,244,055 45,222,939 19,160,567 21,654,704 40,815,271 818,317 4,407,668 57,700,426
Of which:                    
Total Resource 1.1 19,318,263 25,244,055 44,562,318 18,604,166 21,654,704 40,258,870 714,097 4,303,448 57,035,890
Total Capital 1.2 660,621 660,621 556,401 556,401 104,220 104,220 664,536
Total   19,978,884 25,244,055 45,222,939 19,160,567 21,654,704 40,815,271 818,317 4,407,668 57,700,426

Note 1: Refer to the Supply Estimates guidance manual, available on GOV.UK, for detail on the control limits voted by Parliament.

SOPS note Estimate (2022-23) £000 Outturn (2022-23) £000 Variance: saving (2022-23) £000 Outturn (2021-22) £000
Net Cash Requirement 3 20,296,561 18,816,467 1,480,094 37,363,662
SOPS note Estimate (2022-23) £000 Outturn (2022-23) £000 Variance: saving (2022-23) £000 Outturn (2021-22) £000
Administration costs 1.1 1,027,207 1,003,125 24,082 884,711

Although not a separate voted limit, any breach of the administration budget will also result in an excess vote.

Notes to the Statement of Outturn against Parliamentary Supply

SOPS 1. Outturn detail, by Estimate Line

We are required to ensure that our expenditure remains within the voted limits set by Parliament. This note provides details of how we performed against each line of the Estimate.

Voted expenditure includes the costs of running HMRC as well as Cost of Living Payments made in the financial year. It also includes payments to individuals for social benefits, payments in lieu of tax relief and certain rates payments, shown as line L, made by the Valuation Office Agency.

RCDTS Ltd expenditure and income is included within lines A and B as appropriate.

HMRC also makes payments for which the funding is not subject to the vote system. This non- voted expenditure mainly relates to personal tax credits, other reliefs including certain corporation tax reliefs and our costs related to the National Insurance Fund.

HM Treasury requires us to further analyse our income and expenditure between administration, which relates to running the department (for example: human resources, finance, estates management) and programme, which relates to delivering our frontline services (for example: parts of HMRC that interact directly with our customers).

The following tables record our actual outturn expenditure for Departmental Expenditure Limit (DEL) and Annually Managed Expenditure (AME), voted and non-voted, against the limits set by Parliament for each line of the Estimate. SOPS 1.1 (table 31) provides analysis of resource expenditure and SOPS 1.2 (table 32) capital expenditure.

Full information about the Valuation Office Agency activities can be found within their accounts viewed at the Valuation Office Agency page of GOV.UK.

SOPS 1.1 Analysis of resource outturn by Estimate line

Table 31: Analysis of resource outturn by Estimate line

Due to the amount of data presented, only part of the table below is visible. Please use the scollbar at the bottom of the table to view all the columns.

Estimate Net Total (2022-23) £000 Outturn Administration Gross (2022-23) £000 Outturn Administration Income (2022-23) £000 Outturn Administration Net (2022-23) £000 Outturn Programme Gross (2022-23) £000 Outturn Programme Income (2022-23) £000 Outturn Programme Net (2022-23) £000 Outturn Net Total (2022-23) £000 Variance: saving/ (excess) (2022-23) £000 Outturn Total (2021-22) £000
Spending in Departmental Expenditure Limit                    
Voted:                    
A HMRC administration 5,203,111 1,008,176 (59,763) 948,413 4,419,352 (168,481) 4,250,871 5,199,284 3,827 4,570,842
B VOA administration 186,075 172,682 (40,134) 132,548 132,548 53,527 143,995
C Utilised provisions 30,000 19,614 19,614 19,614 10,386 31,502
D Cost of Living 724,479 717,872 717,872 717,872 6,607
COVID-19 (note 1) (110) (110) (110) 110 719,062
Total voted 6,143,665 1,008,176 (59,763) 948,413 5,329,410 (208,615) 5,120,795 6,069,208 74,457 5,465,401
Non-voted:                    
E National Insurance Fund 256,575 54,712 54,712 204,701 204,701 259,413 (2,838) 251,344
Total non-voted 256,575 54,712 54,712 204,701 204,701 259,413 (2,838) 251,344
Total spending in Departmental Expenditure Limit 6,400,240 1,062,888 (59,763) 1,003,125 5,534,111 (208,615) 5,325,496 6,328,621 71,619 5,716,745
Spending in Annually Managed Expenditure                    
Voted:                    
F Child Benefit 11,859,752 11,595,575 11,595,575 11,595,575 264,177 11,420,034
G Tax-Free Childcare 531,957 494,401 494,401 494,401 37,556 428,406
H Providing payments in lieu of tax relief to certain bodies | 130,061 176,992 7,973 7,973 7,973 169,019 130,003
I Lifetime ISA 466,809 436,809 436,809 436,809 30,000 418,943
J Help to Save 67,522 53,202 53,202 53,202 14,320 20,361
K HMRC administration 30,000 33,808 33,808 33,808 (3,808) 8,072
L VOA payments of Local Authority rates 71,066 68,117 (3,918) 64,199 64,199 6,867 78,061
M VOA administration 2,000 1,082 1,082 1,082 918 1,010
N Utilised provisions (31,510) (19,615) (19,615) (19,615) (11,895) (31,510)
O COVID-19 (note 1) 10 (132,476) (132,476) (132,476) 132,486 16,543,682
Total voted 13,174,598 12,538,876 (3,918) 12,534,958 12,534,958 639,640 29,017,062
Non-voted:                    
P Personal tax credits 10,581,755 8,834,945 8,834,945 8,834,945 1,746,810 10,605,482
Q Other reliefs and allowances 14,405,725 12,560,346 12,560,346 12,560,346 1,845,379 11,696,601
Total non-voted 24,987,480 21,395,291 21,395,291 21,395,291 3,592,189 22,302,083
Total spending in Annually Managed Expenditure 38,162,078 33,934,167 (3,918) 33,930,249 33,930,249 4,231,829 51,319,145
Total voted 19,318,263 1,008,176 (59,763) 948,413 17,868,286 (212,533) 17,655,753 18,604,166 714,097 34,482,463
Total non-voted 25,244,055 54,712 54,712 21,599,992 21,599,992 21,654,704 3,589,351 22,553,427
Total 44,562,318 1,062,888 (59,763) 1,003,125 39,468,278 (212,533) 39,255,745 40,258,870 4,303,448 57,035,890

Note 1: Repayments of COVID-19 support schemes received and reported in the Resource Accounts have exceeded expenditure for the financial year 2022 to 2023.

Full information about VOA payments of Local Authority rates can be found at the Valuation Office Agency page of GOV.UK.

SOPS 1.2 Analysis of capital outturn by Estimate line

Table 32: Analysis of capital outturn by Estimate line

Due to the amount of data presented, only part of the table below is visible. Please use the scollbar at the bottom of the table to view all the columns.

Estimate Net Total (2022-23) £000 Outturn Gross (2022-23) £000 Outturn Income (2022-23) £000 Outturn Net Total (2022-23) £000 Variance: saving/(excess) (2022-23) £000 Outturn Total (2021-22) £000
Spending in Departmental Expenditure Limit            
Voted:            
A HMRC administration 622,489 612,446 (87,894) 524,552 97,937 643,879
B VOA administration 38,022 32,027 (179) 31,848 6,174 20,650
C Utilised provisions
D Cost of Living
Total voted 660,511 644,473 (88,073) 556,400 104,111 664,529
Non-voted:            
E National Insurance Fund
Total non-voted
Total spending in Departmental Expenditure Limit 660,511 644,473 (88,073) 556,400 104,111 664,529
Spending in Annually Managed Expenditure            
Voted:            
F Child Benefit 10 1 1 9 7
G Tax-Free Childcare
H Providing payments in lieu of tax relief to certain bodies
I Lifetime ISA
J Help to Save
K HMRC administration 100 100
L VOA payments of Local Authority rates
M VOA administration
N Utilised provisions
O COVID-19
Total voted 110 1 1 109 7
Non-voted:            
P Personal tax credits (note 1) 146,843 (146,843)
Q Other reliefs and allowances
Total non-voted 146,843 (146,843)
Total spending in Annually Managed Expenditure 110 146,844 (146,843) 1 109 7
Total voted 660,621 644,474 (88,073) 556,401 104,220 664,536
Total non-voted 146,843 (146,843)
Total 660,621 791,317 (234,916) 556,401 104,220 664,536

Note 1: The transfer of personal tax credit receivables balance to DWP results in Capital Grant in Kind entries that net to nil.

SOPS 2. Reconciliation of outturn to net operating expenditure

As noted in the introduction to the SOPS, outturn and the Estimates are compiled against the budgeting framework, which is similar to, but different from, IFRS. Therefore, this reconciliation bridges the resource outturn to net operating expenditure, linking the SOPS to the financial statements.

Table 33: Reconciliation of net resource outturn to net operating expenditure

Reference Outturn (2022-23) £000 Outturn (2021-22) £000
Statement of Parliamentary Supply: Total resource outturn      
Departmental Expenditure Limit SOPS 1.1 6,328,621 5,716,745
Annually Managed Expenditure SOPS 1.1 33,930,249 51,319,145
    40,258,870 57,035,890
Excluded from SOPS total resource outturn:      
Expenditure:      
Transfer of personal tax credits receivables to DWP   146,843 675,963
Non-current assets donated via a grant   207,424
Child Benefit (Child Trust Fund) SOPS 1.2 1 7
Non-current asset costs outside of budgeting   7,366 (158,024)
Income:      
Developer contribution received to purchase non-current assets   (84,673)
Grant capital income and non-current assets received   (488)
Payable to the Consolidated Fund SOPS 4 (268) (7,544)
    153,454 633,153
Excluded from Consolidated Statement of Comprehensive Net Expenditure (CSoCNE) net operating expenditure:      
Expenditure:      
Service concession arrangements liability repayment   (8,396) (7,641)
    (8,396) (7,641)
Consolidated Statement of Comprehensive Net Expenditure: Net operating expenditure Resource Accounts 40,403,928 57,661,402

Explanation of additions and deductions

Transfer of personal tax credits receivables to Department of Work and Pensions (DWP)

The receivable balance relating to customers who have made a valid claim to Universal Credit, now administered by DWP.

Non-current assets donated via a grant

The value for the comparative year for non-current assets donated by way of a Capital Grant in Kind relates to the transfer of 100 Parliament Street assets to the Government Property Agency.

Developer contribution

The value of incentives received as we incurred expenditure. IFRS 16 was effective in HMRC from 1 April 2022. Under IFRS 16, there is no longer a difference between treatment in SOPS and Statement of Comprehensive Net Expenditure for developer contribution.

Non-current asset costs outside of budgeting and service concession arrangements

The department has capitalised certain properties that were sold to private sector contractors and subsequently leased back under a Private Finance Initiative (PFI) contract as leases under IFRIC 12 – Service Concession Arrangements. Budgetary treatment for these arrangements is determined in accordance with national accounts methodology to ensure that budgets reflect the fiscal impacts of the transactions.

Income payable to the Consolidated Fund

Income that is either in excess of limits included in the voted estimates or is outside the scope of what is allowed to be retained. For these reasons, this income is excluded from the SOPS.

SOPS 3. Reconciliation of net resource outturn to net cash requirement

The net cash requirement calculation only applies to core department and agency. As noted in the introduction to the SOPS, the outturn and Estimates are compiled against the budgeting framework, not on a cash basis. Therefore, this statement reconciles the resource and capital outturn to the net cash requirement.

Table 34: Reconciliation of net resource outturn to net cash requirement

SOPS note Estimate £000 Outturn £000 Outturn compared to Estimate: saving/ (excess) £000
Resource outturn 1.1 44,562,318 40,258,870 4,303,448
Capital outturn 1.2 660,621 556,401 104,220
Remove arm’s length bodies resource and capital   341 (341)
Accruals to cash adjustments:        
Remove non-cash items:        
Depreciation and amortisation   (541,211) (473,886) (67,325)
New provisions and adjustments to existing provisions   (32,000) (20,984) (11,016)
Other non-cash items   (29,801) 29,801
Reflect movement in working balances:        
Increase/(decrease) in inventories   190 (190)
Increase/(decrease) in receivables   292,378 64,097 228,281
(Increase)/decrease in payables   567,000 (66,981) 633,981
Use of provisions   31,510 19,615 11,895
Other adjustments:        
Remove non-voted budget items   (25,244,055) (21,491,395) (3,752,660)
Net cash requirement   20,296,561 18,816,467 1,480,094

SOPS 4. Income payable to the Consolidated Fund

SOPS 4.1 Analysis of income payable to the Consolidated Fund

In addition to income retained by us, the following income is payable to the Consolidated Fund. This is income which is outside the ambit of the Supply Estimate and is required to be paid over to HM Treasury.

Table 35: Analysis of income payable to the Consolidated Fund

Reference Outturn (2022-23) £000 Accruals Outturn (2022-23) £000 Cash basis Outturn (2021-22) £000 Accruals Outturn (2021-22) £000 Cash basis
Income outside the ambit of the Estimate SOPS 2 268 268 7,544 7,544
[Excess] cash surrenderable to the Consolidated Fund  
Total amount payable to the Consolidated Fund Resource Accounts, CSoCiTE 268 268 7,544 7,544

SOPS 4.2 Consolidated Fund income

Consolidated Fund income shown in SOPS note 4.1 above does not include any amounts collected by the department where it was acting as agent of the Consolidated Fund rather than as principal. Full details of income collected as agent for the Consolidated Fund are in the department’s Trust Statement.

Losses and special payments

These losses and special payments relate to the running of the departmental group. Full details on revenue losses can be found in HMRC’s Trust Statement.

Losses statement

Losses are made up of remissions and write-offs. Remission is the process used to identify and separate money owed to HMRC which we have decided not to pursue – for example, on the grounds of value for money. Write-offs is the term used to describe money owed to HMRC that was considered to be irrecoverable – for example, because there were no practical means for pursuing it.

Table 36: Losses statement

Due to the amount of data presented, only part of the table below is visible. Please use the scollbar at the bottom of the table to view all the columns.

Core department and agency cases (2022-23) Core department and agency £m (2022-23) Departmental group cases (2022-23) Departmental group £m (2022-23) Core department and agency cases (2021-22) Core department and agency £m (2021-22) Departmental group cases (2021-22) Departmental group £m (2021-22)
COVID Schemes                
Job Retention Scheme 155 0.8 155 0.8
Self Employed Income Support Scheme 1 1 360 0.3 360 0.3
Working Households Receiving Tax Credits 2,929 1.5 2,929 1.5
Personal tax credits remissions (note 1) 592,956 178.2 592,956 178.2 499,438 24.2 499,438 24.2
Personal tax credits write-offs 4,991 3.1 4,991 3.1 6,759 5.6 6,759 5.6
Child Benefit remissions and write-offs 40,729 8.6 40,729 8.6 53,133 5.5 53,133 5.5
Exchange rate losses 29 0.1 29 0.1 40 0.8 40 0.8
Others 253 (0.9) 253 (0.9) 1,006 (1.0) 1,006 (1.0)
Total 638,959 189.1 638,959 189.1 563,820 37.7 563,820 37.7  

In 2022 to 2023 £181.3 million of personal tax credit debt was remitted/written off as it was uncollectable (2021 to 2022 £29.8 million). For further information see the Resource Accounts (notes 5.1.1 and 5.1.2).

In 2022 to 2023 the department wrote off £8.6 million of Child Benefit debt that was uncollectable (2021 to 2022 £5.5 million).

There were no individual cases of more than £300,000.

Note 1: The significant increase in personal tax credits remissions is due to a bulk remission exercise undertaken during 2022 to 2023.

Special payments

These include compensation and ex-gratia payments in respect of personal injury, damage to property and those which result from the department’s redress policy. For further information on reporting requirements please see guidance in Managing Public Money, Annex 4.13.

Table 37: Special payments

Due to the amount of data presented, only part of the table below is visible. Please use the scollbar at the bottom of the table to view all the columns.

Core department and agency cases (2022-23) Core department and agency £m (2022-23) Departmental group cases (2022-23) Departmental group £m (2022-23) Core department and agency cases (2021-22) Core department and agency cases (2021-22) Departmental group cases (2021-22) Departmental group £m (2021-22)
Payments and accruals (note 1) 1,408 4.4 1,408 4.4 27,317 15.5 27,317 15.5

Severance payments are included within special payments shown above. These are paid under certain circumstances to employees, contractors and others outside of normal statutory or contractual requirements, when leaving employment in the public service, whether they resign, are dismissed, or reach an agreed termination of contract. For 2022 to 2023, we made 10 payments totalling £348,090 (2021 to 2022 17 payments totalling £519,369) in respect of severance cases. The highest payment was £196,000 (2021 to 2022 £87,000) and the lowest payment was £590 (2021 to 2022 £490). The median payment was £16,750 (2021 to 2022 £25,000).

HMRC has made a number of special payments, in agreement with HMT, to European Economic Area and Swiss residents, who did not apply for EU Settlement Scheme Status by 30 June 2021 deadline. Failure to meet the deadline, meant that these citizens faced losing their legal entitlement to access government benefits and services. These special payments enable HMRC and DWP to support and protect our most financially vulnerable claimants, for a time limited period whilst their status is resolved. HMRC paid 687 claims at a value of £0.5 million (2021 to 2022 13,211 claims at a value of £11.6 million), with the highest payment at £19,218, and with an average payment of £678.

Details of cases more than £300,000

There were no individual cases of more than £300,000.

Note 1: Special payments, in agreement with HM Treasury, to European Economic Area and Swiss residents, who did not apply for EU Settlement Scheme Status by 30 June 2021, have been reported on a paid basis.

Fees and charges

The fees and charges table lists the services HMRC provides to external and public sector customers where the full cost to HMRC exceeds £10 million. This includes services hosted by HMRC on behalf of other government departments as HMRC has the required infrastructure. In accordance with HM Treasury guidance in Managing Public Money, it is HMRC’s financial objective to recover the full cost of each service unless otherwise stated. Disclosed in the table for each service is the income received, the full cost incurred and the amount of any surplus or deficit between the income received and full cost charged. Surpluses and deficits can arise for a number of reasons, including demand fluctuations or variations to HMRC costs during the year.

Income received by the department which is not disclosed in this note amounts to £121.2 million and as this figure is not material to the accounts the department has not published a separate income note.

Table 38: Analysis of income where full cost exceeds £10 million

Due to the amount of data presented, only part of the table below is visible. Please use the scollbar at the bottom of the table to view all the columns.

Income (2022-23) £m Full cost (2022-23) £m Surplus/ (deficit) (2022-23) £m Income (2021-22) £m Full cost (2021-22) £m Surplus/ (deficit) (2021-22) £m
Fees and charges raised by the Valuation Office Agency (VOA)            
District valuer services 17.1 16.7 0.4 16.2 14.4 1.8
Business rates and Council Tax 12.8 12.5 0.3 9.6 8.7 0.9
Fees and charges raised by the core department            
Memorandum of Terms of Occupation (MoTO) (note 1) 46.0 46.0 59.1 59.1
National Minimum Wage 27.8 27.8 25.6 25.6
Economic Crime Supervision (note 2) 26.9 26.6 0.3 24.9 20.1 4.8
UK Border Agency 11.5 11.5 11.5 11.5
Collection of student loans 9.7 9.7 10.2 10.1 0.1
Total 151.8 150.8 1.0 157.1 149.5 7.6

Note 1: MoTO is when there is an agreement between 2 or more Crown Bodies which allows for them to share the costs of occupying a building or part of a building. The income and full cost shown above is where HMRC is the major occupier of a building and has recharged the costs to other Crown Bodies who also occupy the buildings.

Note 2: This was formerly called Anti-Money Laundering Service.

Remote contingent liabilities

In addition to contingent liabilities reported within the meaning of IAS 37, the department also reports liabilities for which the likelihood of a transfer of economic benefit in settlement is too remote to meet the definition of contingent liability.

The department has the following quantifiable remote contingent liabilities.

Table 39: Indemnities

1 April 2022 (£m) Increase in year (£m) Liabilities crystallised in year (£m) Obligation expired in year (£m) 31 March 2023 (£m) Amount reported to Parliament by departmental minute (£m)
Indemnities 12.2 65.2 (21.1) 56.3

Managing Public Money requires that the full potential costs of indemnified contracts be reported to Parliament.

Reconciliation of contingent liabilities included in the supply estimate to the Resource Accounts

Quantifiable Contingent Liabilities

Description of Contingent Liabilities Supply Estimate (£000) Amount disclosed in Resource Accounts (£000) Variance (Estimate – Amount disclosed in Resource Accounts, £000)
Legal claims 123,025 139,438 (16,413)
Other 76,029 56,392 19,637
Valuation Office Agency 1,000 1,000

Quantifiable Contingent Liabilities

Description of Contingent Liabilities Included in the Supply Estimate (Yes/No) Included in these financial statements (Yes/No) Explanation of difference
Legal claims Yes Yes Amount disclosed in this Resource Account was £16.4 million (13%) greater than the Estimate. This is due to the value of existing cases increasing as cases progress and also new cases being created.
Other Yes Yes Amount disclosed in this Resource Account was £19.6 million (26%) less than the Estimate. This is mainly due to cases becoming accruals and provisions.
Valuation Office Agency Yes Yes There has been no material move in the contingent liability, further details of which are not disclosed so as not to prejudice the outcome of litigation.

Jim Harra
Accounting Officer
6 July 2023