HMRC compliance with the public sector equality duties: 2019 to 2020
How HMRC complied with its duties under the Equality Act in the tax year 2019 to 2020.
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This report contains equality information required by regulation 2 of the Equality Act Specific Duty Regulations (SI 2011/2260).
It shows how the department complies with the public sector equality duty in section 149 of the Equality Act 2010 in relation to its diversity and inclusion, customer service, and policy administration activities. It covers the year from 1 April 2019 to 31 March 2020.
The report is divided into 5 sections:
- About this report
- Part 1: our customer service and policy work
- Part 2: our people and values
- Part 3, section 1: HMRC workforce diversity data 2019 to 2020
- Part 3, section 2: diversity of our workforce in key areas