Corporate report

HMRC monthly performance report: August 2018

A monthly summary of how HM Revenue and Customs has performed against its customer service targets.

• From: HM Revenue & Customs
• Published: 4 October 2018
• Last updated: 16 October 2018 — See all updates

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HMRC monthly performance update: August 2018

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HMRC monthly performance update: August 2018

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Details

This monthly report shows how we are doing against our most important customer service performance objectives such as:

• use of our digital services
• answering our phones
• handling customer post
• responding to complaints

A detailed breakdown of our performance data is held in our quarterly performance updates.

Our annual reports and accounts set out our past performance.

Published 4 October 2018
Last updated 16 October 2018 + show all updates

1. 16 October 2018

   CSV version added.

2. 4 October 2018

   First published.