Corporate report

HMRC People Survey results: 2014

People survey results showing HMRC's employee engagement index.

• From: HM Revenue & Customs
• Published: 5 December 2014

Documents

HMRC People Survey results: 2014

PDF, 546 KB, 13 pages

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HMRC People Survey results: 2014

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Details

The 2014 survey is HMRC’s sixth annual Civil Service People Survey.

HMRC’s engagement index has decreased by a rounded 1% (from 43.92%) to 43% (42.99%), also moving 1% away from the Civil Service benchmark which has increased to 59%. This could be attributed to an increased response rate this year, and therefore the results may have been affected by having a more respresentative outcome. HMRC is looking into this to determine where changes need to be made.

Published 5 December 2014