Corporate report

HMRC People Survey results: 2018

Results from the 2018 Civil Service People Survey for HMRC.

• From: HM Revenue & Customs
• Published: 19 December 2018

Documents

HMRC People Survey results: 2018

PDF, 590 KB, 18 pages

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HMRC People Survey results: 2018 (data file)

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Details

The 2018 survey is HMRC’s tenth annual Civil Service People Survey.

HMRC’s employee engagement index has decreased by 1% to 49%. This places us 13% points away from the 62% Civil Service benchmark.

The response rate for this year was 64%.

Published 19 December 2018