Corporate report

HMRC People Survey results: 2019

Results from the 2019 Civil Service People Survey for HM Revenue and Customs (HMRC).

• From: HM Revenue & Customs
• Published: 26 March 2020

Documents

HMRC People Survey results: 2019

PDF, 598 KB, 20 pages

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HMRC People Survey results: 2019 (data file)

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Details

The 2019 survey is HMRC’s 11th annual Civil Service People Survey.

HMRC’s employee engagement index has remained at 49%. This places us 14% points away from the 63% Civil Service benchmark.

The response rate for this year was 60%.

Published 26 March 2020