Research and analysis

HMRC products and services for employers: usage and attitude study

Research to understand employers' opinions of HMRC products and services.

• From: HM Revenue & Customs
• Published: 3 February 2011

Documents

Quantifying employers

Ref: HMRC Research Report 124

PDF, 58.7 KB, 6 pages

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Details

This research report is a usage and attitude study. It includes the key findings from a qualitative and a quantitative study used to inform decisions about HM Revenue and Customs (HMRC) service delivery to employers.

Published 3 February 2011