Corporate report

HMRC quarterly performance report: January to March 2021

Details of HMRC's quarterly performance against the department's priority objectives for quarter 4 of reporting year 2020 to 2021.

• From: HM Revenue & Customs
• Published: 13 July 2021
• Last updated: 20 August 2021 — See all updates

Documents

HMRC quarterly performance data: January to March 2021 (Q4, 2020 to 2021)

MS Excel Spreadsheet, 195 KB

Details

The financial year 2020 to 2021 was unique for HM Revenue and Customs (HMRC), as we played a vital role at the heart of the government’s COVID-19 response. Our priorities since then have been clear:

• to protect livelihoods – through our delivery of the government’s COVID-19 support packages
• to deliver the UK’s smooth transition from the European Union
• to keep delivering the essential services that keep the tax system running

Our figures for quarter 4 of 2020 to 2021 are subject to change until the final figures are published in our Annual Report and Accounts in Autumn 2021.

Read more about how we have performed during a unique financial year.

Contact details

If you have an enquiry, please email us.

Published 13 July 2021
Last updated 20 August 2021 + show all updates

1. 20 August 2021

   The data has had 2 minor updates – Q4 performance expectations have been adjusted to be consistent with those published in our Q3 release, and the year-to-date rate for upheld HMRC statutory reviews have been corrected.

2. 13 July 2021

   First published.