Corporate report

HMRC quarterly performance report: January to March 2021

Details of HMRC's quarterly performance against the department's priority objectives for quarter 4 of reporting year 2020 to 2021.

Documents

Details

The financial year 2020 to 2021 was unique for HM Revenue and Customs (HMRC), as we played a vital role at the heart of the government’s COVID-19 response. Our priorities since then have been clear:

  • to protect livelihoods – through our delivery of the government’s COVID-19 support packages
  • to deliver the UK’s smooth transition from the European Union
  • to keep delivering the essential services that keep the tax system running

Our figures for quarter 4 of 2020 to 2021 are subject to change until the final figures are published in our Annual Report and Accounts in Autumn 2021.

Read more about how we have performed during a unique financial year.

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Updates to this page

Published 13 July 2021
Last updated 20 August 2021 + show all updates
  1. The data has had 2 minor updates – Q4 performance expectations have been adjusted to be consistent with those published in our Q3 release, and the year-to-date rate for upheld HMRC statutory reviews have been corrected.

  2. First published.

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